Privacy Policy

Collection of Your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to carry out a donation transaction that you have requested. The personal information we collect may include your name, title, email, phone, home address and credit card information.

The Refugee Buddy Project website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the website; the pages that you access while at the website and the Internet address of the website from which you linked directly to our site. This information is used to help improve the website, analyse trends, and manage the website.

In order to avoid your email address or other personal information from being gathered and used by others for inappropriate or harmful purposes, The Refugee Buddy Project advises that you should be cautious about posting a real email address or other personal information to newsgroups, chats, or other public forums. 

Use of Your Personal Information

The personal information collected on this website will be used to operate the site and to provide the transaction(s) you have requested or authorised.

The Refugee Buddy Project may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on The Refugee Buddy Project or the website; (b) protect and defend the rights or property of The Refugee Buddy Project; or (c) act in urgent circumstances to protect the personal safety of The Refugee Buddy Project employees or agents, users of The Refugee Buddy Project products, or members of the public.

Personal information collected on the website may be stored and processed in the United Kingdom in which The Refugee Buddy Project maintains facilities, and by using the website, you consent to any such transfer of information outside of your country. 

Control of Your Personal Information

Except as otherwise described in this statement, personal information you provide on the website will not be shared outside of The Refugee Buddy Project without your permission.

therefugeebuddyproject.org may send out emails informing you of security issues related to a product you requested or confirming you requested a product.

 

Access to Your Personal Information

You can access your personal information by contacting The Refugee Buddy Project as described at the bottom of this statement, or through alternative means of access described by the service. For example, if you buy a product, you can review and edit your personal information by contacting The Refugee Buddy Project at info@therefugeebuddyproject.org.

Security of Your Personal Information

The Refugee Buddy Project is committed to protecting the security of your personal information. When we transmit sensitive personal information, (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

Protection of Children’s Personal Information

therefugeebuddyproject.org is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

We use cookies on this website to ensure the integrity of the purchasing and donation process. A cookie is a small text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to experience the features of this or other websites you visit.

Enforcement of This Privacy Statement

If you have questions regarding this statement, you should contact The Refugee Buddy Project at info@therefugeebuddyproject.org.

Changes to This Statement

We may occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

 

Contact Information

The Refugee Buddy Project welcomes your comments regarding this privacy statement. If you believe that The Refugee Buddy Project has not adhered to this privacy statement, please contact us via email and we will use reasonable effort to promptly determine and remedy the problem.

The Refugee Buddy Project Security

The Refugee Buddy Project will always make every effort to honour the intent of our donors. We will ensure that your donations always meet the greatest programme needs.

Customer Security: Buying and donating on therefugeebuddyproject.org

The Refugee Buddy Project is concerned about the safety and security of our customers and donors. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers’ and donors’ information is secure.

Additionally, The Refugee Buddy Project takes a number of steps to help ensure that our third-party donation and purchasing platform is safe. However, keep in mind that customer protection is a two-way street. When buying on any online venue, caution must always be practiced. Protect your credit card information and always ensure that you are using a browser that can use SSL protection. 

The overwhelming majority of online transactions are completed without incident. The Refugee Buddy Project has made your buying and donation experience as safe as possible.